Description du poste
Reporting to the Human Resources Superintendent, the Human Resources Development Officer is responsible for recruitment, orientation and performance management activities. In this capacity, he or she supports the recruitment of qualified and committed staff. This includes preparing job profiles and recruitment notices, reviewing applications and participating in the selection process. He or she prepares and monitors the orientation and integration of new employees and personally presents the basic orientation modules.
With regard to performance management, he develops, implements and coordinates the performance management/performance appraisal system and merit-based programmes, ensuring that employees receive regular reviews and formal appraisals.
He develops internal skills in this area by facilitating ongoing training and providing support to line managers.
Duties and responsibilities:
Recruitment:
- Participate in the planning and forecasting of national workforce needs.
- Participate in the development of the draft annual recruitment plan based on approved national workforce needs and submit it to the Human Resources Superintendent for approval.
- Ensure a thorough understanding of the vacant position and the department before initiating the process.
- Advertise the position internally/externally in accordance with KGM policies and procedures.
- Write advertisements that comply with the employment equity process, excluding all discriminatory factors.
- Follow selection procedures, aligned with the inherent job requirements, to identify potential candidates for placement in vacant positions.
- Apply the same criteria consistently to all candidates during screening and decision-making.
- Use the agreed-upon company technique to interview shortlisted candidates.
- Use tracking and reporting tools to ensure the accuracy of vacancy data.
- Monitor and track agency recruitment expenditures and compile accurate monthly cost reports.
- Update relevant statistics to assess placement ratios and turnaround times.
- Compile accurate monthly reports on the recruitment function.
- Keep all stakeholders (management and candidates) informed of the progress of the recruitment plan.
- Advise managers on recruitment policies and procedures to ensure process consistency.
- Write interview guides and ensure they are used and completed correctly.
- Ensure that a recruitment report, validated by the authorized person, is prepared for each position filled.
- Observe the interviewing skills of line managers during interviews and provide coaching when deficiencies are identified, such as asking illegal questions.
- Continuously evaluate the interview process to ensure an effective talent acquisition process.
- Debrief the interview and integrate other relevant information with the line manager to identify the most suitable candidate.
- Continuously raise awareness among line managers of current legislation throughout the process.
- Perform administrative tasks to support an effective and efficient selection process and provide the necessary support.
- Inform unsuccessful candidates who have reached the interview phase.
- Contact successful candidates to make a job offer, obtaining the agreed salary information related to the position from the HR manager.
- Ensure that new recruits receive a proper induction and that documents are forwarded to the payroll team within the agreed timeframe.
- Ensure that accurate records of all recruitment processes are maintained and stored.
- Align the selection process to improve employment equity across the company.
- Liaise with external recruitment agencies, as appropriate.
Performance Management
- Identifies and establishes performance standards.
- Designs evaluation tools that accurately reflect departmental, unit, and organizational performance standards.
- Coaches managers in the performance management process and reinforces the importance of employee development, rewarding top performers and addressing poor performers.
- Tracks employee performance appraisal status, ensuring timely completion by all employees/managers.
- Continuously improves the performance appraisal format and process to ensure smooth implementation of the appraisal process.
- Key contact for employees and managers for the performance management system, formal processes and performance improvement plans.
Career management
- Participates in career management, potential assessment and internal mobility:
- Participates in the development of procedures and tools necessary for gathering information on employees’ skills, career aspirations and mobility requests, and for assessing their potential.
- Meets with employees, analyses their skills and career aspirations; where possible, directs them towards vacant positions; helps them develop their career plans, advises them on the choice of existing schemes (skills assessments, training, etc.) until the file is finalised.
- Participates in forward-looking management of jobs and skills:
- Updates and/or designs tools for quantitative and qualitative analysis and monitoring of jobs and skills (HRIS, job descriptions, job mapping, etc.)
- Analyses studies on employment and staffing levels
- Participates in defining training needs
- Develops HR measures. Identifies critical workforce needs necessary to achieve current and future results for the organisation/organisational unit.
- Supports managers in implementing HR policies:
- Conducts workforce reviews, individual assessments, departmental reorganisation projects, various HR issues, etc.
- Assists and advises new hires or managers on issues raised by them: conflict management, integration, organisation of activities, skills management, conducting interviews (recruitment, annual, professional, etc.)
- Monitors developments in employment support schemes and measures and keeps up to date with the job market: scarcity or abundance of profiles, external remuneration practices, etc.
- Monitors developments in professions and skills (mapping, job descriptions, etc.)
- Participates in recruitment-related events (job fairs, exhibitions, etc.)
Profil
- Up-to-date knowledge of developments in vocational training systems
- Knowledge of theories and methods for implementing workforce planning (GPEC).
- Up-to-date knowledge of the job market and support systems and measures
- Knowledge of the company’s professions and possible career paths
- Knowledge of the Human Resources Information System (HRIS)
- Knowledge of operational team management methods
- Knowledge of personality questionnaires and development and assessment tools
- Ability to manage ambiguity and recommend solutions
- Autonomy and rigor in organizing and carrying out one’s work
- Integrity
- Responsiveness/adaptability
- Ability to analyze and synthesize a situation
- Discretion
- Openness and curiosity
- Listening and communication skills
- Writing and formalization skills
- Customer service orientation
- Ability to work across departments
Education
- Minimum 2 years of higher education in Human Resources Management, and/or Business Administration, and/or Economics, and/or Management, and/or Law or Political and Administrative Sciences, or any other degree deemed equivalent.
- Certification in recruitment, and/or performance management, and/or forward-looking management of jobs and skills, and/or training is a major asset.
Experience
- Three years of professional experience, including at least two years in a human resources development position (recruitment, performance management, forward-looking management of jobs and skills, training, etc.) in a reputable company.
- Experience in human resources in a company in the mining, quarrying and mineral extraction industry is an asset.
- Perfect command of French (written/spoken)
- Good knowledge of English
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