ICT SUPERINTENDENT – EXPLORATION

Job Description

Based in Abidjan, the Exploration ICT Superintendent is responsible for the strategy, governance and performance of all ICT services within the Exploration Department. The role oversees infrastructure at the Abidjan offices and exploration camps and sites, both in Côte d’Ivoire and internationally, ensuring the availability, security and continuity of systems, networks, telecommunications and business applications.

The Superintendent leads the Exploration ICT team and ensures that technology supports Exploration’s operational objectives and complies with Group standards.

Reports to: ICT Director / Mineral Resources Manager.

Key Responsibilities

ICT Strategy and Governance

• Define and lead the Exploration Department’s ICT roadmap in line with the Group’s IT strategy.
• Develop, implement and enforce IT policies, procedures and standards, including ISO/IEC 27001, NIST and ITIL.
• Represent the Exploration Department in dealings with Group ICT Management and participate in IT committees.
• Prepare weekly and monthly reports for management covering KPIs, incidents, projects and risks.

Infrastructure, Networks and Telecommunications

• Oversee the architecture and operation of infrastructure at the Abidjan offices and exploration camps, including servers, LAN/WAN, Wi-Fi, VSAT/Starlink, radio and telephony.
• Design and deploy IT infrastructure for new offices, camps and project sites, including cabling, uninterruptible power supplies and backup power, CCTV and access control.
• Administer Microsoft 365, Azure / Entra ID, Active Directory and Intune environments.
• Ensure service availability and performance, including in remote locations.

Cybersecurity, Backup and Business Continuity

• Implement cybersecurity controls, including EDR, firewalls, MFA, patch management and vulnerability management.
• Ensure data backup, recovery and protection, particularly for geological and drilling data.
• Maintain and test business continuity and disaster recovery plans.
• Promote user security awareness and lead security incident management.

Business Applications and Exploration Data

• Ensure support, availability and licence management for geoscientific software, including Leapfrog, Micromine, ArcGIS/QGIS and drilling databases.
• Work with geologists and the GIS/Data team to manage, secure and integrate exploration data.
• Coordinate with the Group ERP team to integrate Exploration processes, including procurement, inventory and finance.

Projects, Budget and Suppliers

• Develop and monitor the Exploration Department’s ICT budget, including OPEX and CAPEX.
• Lead ICT projects, including deployments, migrations and new site openings, ensuring delivery within agreed timelines, budgets and quality requirements.
• Manage suppliers, telecommunications operators and service providers; negotiate and monitor contracts and service level agreements (SLAs).
• Manage equipment inventory and the full equipment lifecycle, including procurement, allocation, replacement and disposal.

Leadership and Management

• Lead, plan the work of and evaluate the Exploration ICT team, including the IT Coordinator, Network & Systems Administrator and site-based Junior IT Administrators.
• Oversee user support services (helpdesk) and ensure compliance with SLAs.
• Develop team capabilities and strengthen the skills of national staff through training and mentoring.
• Collaborate with Exploration, Geology, HSE, HR, Finance and Logistics departments to anticipate business needs.

Candidate Profile

Education

• Engineering degree or Master’s degree in Computer Science, Information Systems, Networks and Telecommunications, or an equivalent qualification.
• ITIL v4 and PMP / PRINCE2 certifications are desirable.
• Microsoft (Azure / M365), Cisco (CCNA/CCNP) and Fortinet technical certifications, as well as ISO/IEC 27001, CISSP or CISM certifications, are an advantage.

Experience

• At least eight years of ICT experience, including a minimum of three years in a management role such as Supervisor, Superintendent or IT Manager.
• Proven experience in mining or exploration, particularly across multiple sites and in remote environments, is highly desirable.
• Experience managing budgets, suppliers and infrastructure projects.

Skills and Requirements

• Proficiency in French and professional English, both written and spoken — required.
• Expertise in Windows Server, Active Directory / Entra ID, Microsoft 365, virtualisation, LAN/WAN networks and VSAT/Starlink — required.
• Leadership, organisational skills, decision-making ability and effective communication with senior management — required.
• Knowledge of ISO/IEC 27001, NIST CSF and cybersecurity tools — preferred.
• Availability for frequent travel to exploration sites — required.

Employment Conditions

• The position is based in Abidjan, Côte d’Ivoire.
• Frequent travel to exploration camps and sites in Côte d’Ivoire and internationally, including stays in remote locations.
• Standard office hours, with availability required in the event of a critical incident.
• Personal protective equipment (PPE) must be worn during site visits.